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BurstNET Manchester DC move... WHT Thread

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http://www.webhostingtalk.com/showthread.php?t=1280243

Just been reading this thread and it seems that the one and only lovely BurstNET only gave clients 12 hours notice of moving them a few miles down the road.

Subject: NOTICE: BurstNET UK Maintenance Window - IMPORTANT
Date: Fri, 28 Jun 2013 07:34:49 -0400

BurstNET Limited (http://www.burstnet.eu) is proud to announce it has partnered with UKFast (http://www.ukfast.co.uk) for our UK hosting operations. The partnership is part of BurstNET's ongoing growth strategy, and will allow us to maintain our competitive pricing in the UK market, as well as improve the performance and reliability of our services.

As part of our continuous commitment to improve services to our valued clientele, and to retain existing low pricing, we would like to hereby announce that there will be a data center migration that will be carried out on June 28th starting at 2200 hours GMT+1. We are migrating all servers from our current data center to the UKFast (http://www.ukfast.co.uk) facility, located nearby in Manchester. This move will cause some downtime for each server while it is being relocated which is expected to take approximately 4 hours. The move will be performed in phases, and downtime will be kept to an absolute minimum. This move will NOT require any changes of IP space. The typical relocation scenario for each server will include a graceful shutdown, physical move, cabinet installation, and then server boot. If you have changed login details for your server then it is advisable to provide us with the current login details so that a remote power down can be performed.

As some of the work will be performed from the new UKFast data center then you will also need to ensure that access is allowed through any firewalls for the following IPs:

[redacted]

[redacted]

We will have additional personnel onsite to oversee the relocation process and smooth transition, UKFast will also be providing a full team to assist both during the migration and through the weekend to assist our support team.



BurstNET thanks you for your understanding and patience of the maintenance window necessity, such short notice, as well as for your continued business.





BurstNET® - an INC500™ Company

BurstNET® - The Speed the Internet Travels™

To place an order, or for more info, contact;
BurstNET® - sales@burst.net
PO Box #591 Scranton, PA 18501-0591 USA
Unit #31, Greenheys, Pencroft Way, Manchester, M156JJ UK
Phone (US) +1.5703432200 - Fax +1.5703439533
http://www.burst.net & http://www.burstnet.eu

Copyright 1996-2013 © - BurstNET® - All Rights Reserved.

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