the attack happened on june 18th. its now the 25th.
i still haven't got my files from them.
did everybody else get their files back?
i've submitted tickets, got useless replies like
"We will notify you once the restoration is complete." - on june 23rd.
"We'll work to restore the files for you. " - on june 22nd.
"The ETA is 24 hours or less, thank you for your patience " - on june 21st.