Well, I bought their 20usd/y VPS plan on March 19. I just wanted this for VPN purposes. I know I didn't read their: "NAT is going to be soon" text. He is "working on it", but stopped answering on March 23 about the NAT update. I sent a ticket (I think it as last week), with no luck so far. He is not answrring their page, too
So, if you need a little support for a box, avoid them. I regret I didn't get a dotVPS offer :(
P.S. @sean , I hope you know that it is important to -at least- have a communication with your clients. I know I'm just 1 client, but at least answer me with -working on it- or -I will not do it-. Thanks