So here's what happened. I saw this post on LEB: http://www.lowendbox.com/blog/quickpacket-49month-dual-xeon-l5420-16gb-ram-1tb-hard-drive-in-atlanta/
It looked like a good deal, but it was a few months old, so I figured I'd try out the order link and see if it worked. Indeed it did, so I continued with my order, but I screwed something up somewhere and ended up with two in my cart before I checked out, so I removed one. I then set up my account, paid the initial $50, and then went to do other stuff. I quickly got an automated email confirming my $50 credit card payment, another detail with my client area login information, and an order confirmation. I figured it would take a while to set up, so I waited. At one point, I was curious, so I decided to log into my client area, to see what things were like. Much to my surprise, I got a message saying my IP was banned for "Ban Reason: Banned due to Orders Ban Expires: 12/31/2020 23:59".
I had no idea why this was, but it prevented me from even opening a ticket or logging onto my account to figure out what the problem was. So, seeing that, I went on my VPN to change my IP so I could login and create a support ticket. Lo and behold, I can't log into my account! Even though the password was in plain text in the email, it wouldn't work, so I tried a password reset, only to get the message that "this email does not exist in our records".
And after all that, I'm stuck. I can't contact support because I don't have an account, and I can't create an account because I'm not going to make a whole new order just so I can create an account. My credit card has indeed been charged, so its not like there's no harm done here, I've paid for a service, and as far as I can tell they have simply deleted my account and banned my IP. I still like the deal and have seen good reviews, but at this point I can't even figure out how to contact their support to tell them what's going on.