my vps is suspended due to cpu load. Even though they could have simply restarted/stopped the vps and warned me of the situation.
I have opened a critical ticket to unsuspend around 4 hours ago and it seems no body is there on support desk to reply. I tried even PMing them but no response.
Recently we had a downtime of nearly 24 hours due to their migrations. They are causing downtime again due to this..
I heard many good things about there support, but, this seems to be exactly opposite of what I heard of.
Is it a one man operation there?
Any one can confirm there support response times? :(