Hi Guys,
This is a review for Catalyst Host. I have their Trenta VPS and Cpanel Reseller Hosting Package.
I have been on the VPS for now more than 7 months. My latest uptime shows this : 18:07:48 up 23 days, 3:48, 1 user, load average: 0.00, 0.00, 0.00
Therefore the VPS was up from 23 days. The VM has been very good on uptime and performance as I see, I host something critical with them.
The ticket reply times were great so far, I would say they would not reply you in 10 mins, but they would definitely reply you in 1 hour or so depending upon nature of your problem.
They are a bit pricey and expensive but this stands for the way of what I have seen is their business policy, they want to keep making profits enough to sustain a good business.
The best time to buy from them is whenever they post any kind of promo - Just rush and take one. They are humble, They would love to be paid on time and will allow you a few days overdue in the case you forget to pay.
What I loved with them is I could actually trust them - And they are making a profit for themselves keeps my mind on a bit peaceful side that they might not be running away as others in the LEB business do.
They recently did a 75% off on all the servers they had but it was only for internal customers, I loved it since it gives a belief in customers that their being loyal to company will bring them advantages rather than switching hosts for cheaper deals.
Performance of the VM is very good, You may find a lot of reviews and performance thread so I would not speak about it.
If you want to look for a reliable and trustworthy hosting you can choose them, It is a premium you are paying for good neighbors on your server. Their business methodology will keep them in business for long I believe ( I wish they do not sell or merge with other companies ).
I recommend they expand their territory into more offerings, Keep their business methodology intact - There are low discount hosting and their are premium offerings like theirs - both have their usage and customers -both serve different kind of needs.
I will give them a 4.0 out 5.0.
Pros : Uptime, Network, Polite and Available Staff, They care for you and their machines Every customer is precious for them and thus they really do take things seriously Cons : Expensive, Lack of versatility of offerings for now.
Anyways, Good things comes at premium, some people like buying Apple Macbooks, others will love their Dell. Both have their own usage and customer targets. Choose them for hosting something you really care about.
Thanks