Did anyone try their $1 deal from their black friday promo?
I applied for a cancellation after 2 days the server was deployed because there was no IPKVM or IPMI and it kept crashing when installing some software.
Then I got this in the ticket:
"6.1. IF YOU WISH TO CANCEL ANY OF YOUR CODERO SERVICES (A) YOUR ACCOUNT MUST BE PAID IN FULL AND BE IN GOOD STANDING AND (B) YOU MUST PROVIDE AT LEAST 7 DAYS NOTICE TO CODERO BEFORE CANCELLING THE CODERO SERVICE. ALL CANCELLATION INSTRUCTIONS MUST BE SUBMITTED THROUGH SERVERPORTAL.COM FOLLOWING THE “CLICK TO CANCEL” LINK ON THE SERVICE PAGE OF THE CODERO SERVICE YOU WISH TO CANCEL. BECAUSE CANCELLATIONS ARE AUTOMATED, ONLY CANCELLATIONS SUBMITTED IN THIS MANNER WILL BE ACCEPTED AND BE EFFECTIVE TO CANCEL YOUR CODERO SERVICE."
and
"10. Promotions 1. For any new services started that receive a discount covered by any promotion, and then within the first 30 days are canceled will be billed at our standard, non-discounted fee. 2. Discounts are available for new services only, and cannot be applied to existing services. Existing services that are cancelled and reordered are not eligible to receive the current discounted rate"
I don't quite understand their policy. Because English is not my first language, I want someone to confirm my understanding that this policy means "no matter what, I will be charged in full price of the product" Maybe this was why they didn't accept my paypal. VISA only
They didn't mention and show this in their promo on that day, any chance to dispute this? I've asked to my bank not to send any further payment to this company. Is this going to be ok?
Thanks community.